Terms & Conditions

Terms of Service

  • By accepting a PEF quote you agree to our service terms and conditions.

  • Hire items availability and prices are subject to change prior to confirmation by us.

  • If we are unable to provide exact hire items, we will inform you and offer a similar alternative.

  • A retainer is required to secure items for your hire to be confirmed.

  • In lieu of bond, a photo ID must be provided (Drivers License or FNPF card).

  • Hire prices are not inclusive of transportation cost, unless stated in the quote.

  • Standard delivery and collection service applies for venues with direct vehicle access only.

Condition of Equipment, Damage & Loss

  • Items are hired commercially, as such, expect signs of wear and tear.

  • All hire items are to be returned in the condition and packaging in which they are delivered.

  • Replacement costs for any damage to or loss of equipment must be paid in full upon return.

  • Delay in payment of replacement costs beyond 7 days from return date will result in further action.

  • It is the responsibility of the client to ensure all items are returned in good condition.

Cancellation Policy

  • Cancellations must be made in writing.

  • Cancellations made for any reason within 7 days of your hire date will be 100% non-refundable.

  • Cancellations 8 or more days before your hire date will be refunded less non refundable retainer.

  • Cancellations made after items have been dispatched will incur a 100% Cancellation Fee.

  • Payments made on cancelled bookings will be issued as credit notes to be used within 1 year.

Hire

  • Hire Time: Collect: 10am - 11am / Return: 8am - 9am (Next working day)

  • Hire collection outside of normal working hours $150

Styling Service

  • In person meeting/ Site Inspection: From $250 (Final cost depends on location)

  • Public Holiday & Sunday setup From $400 (Final cost depends event size) 

  • Night setups: Standard Event Time: 6 - 10pm, Hourly surcharges apply beyond 10pm: $300 ph

  • RUSH bookings made within 24 hours of event day for setup $250

  • Administration fee: Quote + 1 revision: Free. Any revision thereafter $200 per revision

  • Event & Wedding Styling is our premium service, minimum spend: $FJD4,000 per setup

Retainer Scale (Based on your total bill. Retainers are Non Refundable)

  • $1   - $100 = $30

  • $101 - $300 = $90

  • $301 - $500 = $150

  • $501 - $1,000 = $300

  • $1,001 - $4,000 = $1,200

  • $4,001 - $8,000 = $2,400

  • $8,001 - $15,000 = $4,500

  • $15,001 - $25,000 = $7,500

  • $25,001 - $50,000 = $15,000

  • $50,001 - $100,000 = $30,000