Terms & Conditions
Hire-Only
The following Terms & Conditions apply to all Hire-Only bookings with Party & Events Fiji.
1. Eligibility
Hire-Only services are available exclusively to Fiji residents and registered Fiji businesses.
International visitors, destination weddings, and overseas clients hiring equipment for use at hotels, resorts, restaurants, or other public venues must book our transport and staffing services for delivery, setup, and pack-down. Hire-Only collection is not available for these bookings.
2. Collection & Return Times
Unless otherwise agreed in writing:
Equipment is available for collection from 10:00am on the day of the event.
All equipment must be returned by 8:30am on the next working day.
Early collection or late return may incur an additional day's hire charge.
Equipment must be returned during our normal business hours.
3. Client Responsibility
All hire equipment remains the property of Party & Events Fiji at all times.
The client accepts full responsibility for the equipment from the time it is collected (or delivered) until it has been returned and inspected by Party & Events Fiji.
The client is responsible for ensuring that all equipment is:
kept secure and protected from theft;
used only for its intended purpose;
protected from weather, water, excessive heat, fire, and misuse;
not overloaded or used in an unsafe manner;
returned clean and in the same condition in which it was hired (fair wear and tear excepted).
4. Loss or Damage
The booking client is liable for the full replacement or repair cost of any equipment that is lost, stolen, damaged, broken, or destroyed while in their possession, regardless of who caused the damage.
Replacement costs are determined by Party & Events Fiji based on the current replacement value of the item.
5. Third-Party Handling
Hire equipment may only be handled by:
the booking client;
persons authorised by the booking client who are directly involved with the event.
For destination weddings, hotel events, restaurant functions, corporate venues, or any event where third parties may otherwise move or handle the equipment, Party & Events Fiji staff must be booked to complete delivery, setup, relocation (if required), and pack-down.
The booking client remains fully responsible for all equipment until it has been collected by Party & Events Fiji.
6. Security Bond
Certain hire items require a refundable security bond.
The bond will be refunded once all equipment has been returned, inspected, and confirmed to be complete, clean, and undamaged.
Party & Events Fiji reserves the right to deduct from the bond any outstanding hire charges, cleaning costs, repair costs, replacement costs, or other monies owing.
7. Cleaning
Equipment should be returned free from food scraps, decorations, rubbish, tape, glue, wax, confetti, or other excessive soiling.
Additional cleaning charges may apply where equipment requires cleaning beyond normal servicing.
8. Equipment Counts
The client is responsible for checking all equipment upon collection.
Any shortages or discrepancies must be reported before leaving our premises. Claims for missing items after collection may not be accepted.
Upon return, all equipment will be counted by Party & Events Fiji. Any shortages identified during the return process will be charged to the booking client.
9. Weather
The client accepts all responsibility for protecting hired equipment from rain, flooding, excessive wind, salt spray, mud, or other adverse weather conditions.
Damage resulting from exposure to weather is the responsibility of the client.
10. Sub-Hire
Hire equipment must not be loaned, hired, transferred, or sub-hired to any other person, company, venue, or organisation without the prior written consent of Party & Events Fiji.
11. Ownership
All hire equipment remains the property of Party & Events Fiji at all times and may not be altered, painted, drilled, permanently decorated, modified, or repaired by the client.
12. Inspection
Party & Events Fiji reserves the right to inspect all returned equipment before determining whether any cleaning, repair, replacement, or loss charges apply.
The Company's decision regarding equipment condition is final.
13. Acceptance of Terms
Payment of the booking retainer, acceptance of a quotation, payment of an invoice, or collection of hire equipment constitutes acceptance of these Hire-Only Terms & Conditions.
Cancellation Policy – Hire Services
The following cancellation policy applies to all hire equipment bookings with Party & Events Fiji.
1. Cancellation Notice
All cancellations must be submitted in writing by email. A booking is deemed cancelled only once written confirmation has been acknowledged by Party & Events Fiji.
2. Cancellation Charges
Cancellation charges are based on the total hire invoice (excluding any refundable bond) and the amount of notice provided before the scheduled collection, delivery, or event date.
Cancellation Policy ~ Notice Period
7 days or more The non-refundable retainer will be retained. Any additional payments received will be refunded, less any applicable merchant fees, bank transfer fees, or other transaction charges. Alternatively, at the client's request, the full amount paid (including the retainer) may be converted into a credit valid for 12 months from the original event date.
Less than 7 days The non-refundable retainer will be retained. Any additional payments made will not be refunded but will instead be converted into a credit, valid for 12 months from the original event date, for use by the original client.
3. Non-Refundable Retainer
The booking retainer is non-refundable under all circumstances. The retainer secures equipment availability, reserves inventory exclusively for your booking, and prevents those items from being hired to other clients.
4. Credit
Where a credit is offered or requested, the following conditions apply:
Credit is valid for 12 months from the original event date.
Credit may only be used by the original client named on the booking.
Credit is not transferable and cannot be redeemed for cash.
Credit is subject to equipment availability at the time of the new booking.
Current hire rates and pricing applicable on the new booking date will apply.
5. Security Bonds
Any refundable security bond paid will be returned in full, provided there are no outstanding hire charges, loss or damage to equipment, excessive cleaning charges, or any other monies owing.
6. Changes to Event Date
If you need to change your event date, please do not assume that all equipment originally quoted or booked will be available.
Our team will first check availability for your requested new date. Should any hire items no longer be available, suitable alternatives will be offered for your consideration where possible.
Only once equipment availability has been confirmed will your booking be transferred to the new event date.
Where an event date is changed more than once, Party & Events Fiji reserves the right to charge an administration fee.
7. Failure to Collect Hire Equipment
Failure to collect hired equipment on the agreed collection date does not constitute cancellation of the booking and does not entitle the client to any refund or credit.
8. Force Majeure
Where an event cannot proceed due to circumstances beyond the reasonable control of either party, including but not limited to natural disasters, severe weather events, government restrictions, industrial action, civil unrest, or other force majeure events, Party & Events Fiji may, at its sole discretion, offer a credit towards a future booking. Cash refunds are not guaranteed.
9. Refund Processing
Where a refund is approved, it will be processed using the original payment method within 14 business days, less any applicable merchant fees, bank transfer fees, cancellation charges, or other amounts owing under these Terms and Conditions.
Retainer Scale
(Based on your total bill + total cost of any custom orders. Retainers are non-refundable)
$1 - $100 = $30
$101 - $300 = $90
$301 - $500 = $150
$501 - $1,000 = $300
$1,001 - $4,000 = $1,200
$4,001 - $8,000 = $2,400
$8,001 - $15,000 = $4,500
$15,001 -$25,000 = $7,500
$25,000 - $35,000 = $10,500
$35,000 - $50,000 = $15,000
$50,000 - $75,000 = $22,500
$75,000 - $100,000 = $30,000
$100,000 -$125,000 = $37,500
$125,000 -$150,000 = $45,000
$150,000 - $175,000 = $52,500
$175,000 - $200,000 = $60,000